Career Spotlight

As the Worklife Fulfillment Company, we help businesses of all sizes be more productive, connected and inspired – however, and wherever they work. But how? It starts with our people.

Our people are the heart of our success. We are each other’s inspiration and allies. We believe in collaboration, curiosity and continuous learning in all we think, create and do. Come be a part of a team that’s leading the way in a new era of working and living.

We are proud to share various Canadian team members who help make us who we are.

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Some of our associates that are leading the way...

Meet Waheetha Parveen, Sales Applications Specialist

Waheetha_Parveen

How long have you been working with Staples Business Advantage (SBA), and what have you enjoyed most about being part of this organization?

I have been part of SBA since 2015, starting in Customer Care and then got an internal promotion to a new role as a Sales Application Specialist. I enjoy everyday Challenges, which keeps me curious to learn and evolve and provides me with new skills and opportunities like my current role. The best part is the multi-cultural environment, where you have the opportunity to work with people from diverse backgrounds, and all are treated with respect and equality.

What has been one of the highlights of your professional experience since being at SBA?

On many occasions, I had the opportunity to strategically present the abilities of our E-commerce site by incorporating our Corporate Social Responsibility (CSR) initiatives in every possible area, which is highly valued by customers while we compete with multiple vendors and able to win the business.

What makes you feel that the work you do at SBA contributes to the company’s overall success?

In my role, I interact with internal and external customers to provide them with the knowledge and skills to support our Sales goals. I like that every day we learn and grow as a strong team supporting each other and our customers to meet company goals and customer satisfaction.

What skills do you bring to your current role that you hadn’t thought you would use in your role?

I have acquired various new skills in technology to serve internal and external clients. With building these new skills, I was able to transition from a Support specialist to a Trainer and now as a Problem Solver and Consultant.

In what ways does SBA inspire you to go above and beyond?

It is a delight and inspiration to see that the entire organization strives for one goal, which is “Putting the customer first” by “Working together” and “Staying curious,” which aligns with our Values.

How does your work impact SBA Customers?

My approach is finding solutions from a Customer perspective by providing a tailored program for internal and external customers in ease use of our applications, and that leverages the best business outcome.

Why should someone consider joining the team at SBA?

Whether you are a beginner or a leader in your field, we have the right platform to learn, grow and showcase your skills. This is the place with great culture, opportunities, resources and mentorship.

Meet Hamsa Raj, Senior CRM Tech Support/Analyst

StaplesEmployee

How long have you been working with Staples Business Advantage (SBA) and what have you enjoyed most about being part of this organization?

I came in (with Corporate Express) as a maternity leave replacement and here I am after 12 years in total. What I love about my job is the collaborative environment. I love that I have a great degree of control and freedom within my job. I love being appreciated and listened to. Personally, I think my favorite aspect is the open communication we have between all employees and management.

What has been one of the highlights of your professional experience since being at SBA?

Every project presents unique challenges. The diversity of the work that I do ensures that no day is like any other, which makes you feel good when the day is done. Every day is different, and it is a constant adventure.

What makes you feel that the work you do at SBA contributes to the company’s overall success?

Salesforce.com is a vital tool used by many of our department staff to reference our customer details. We have process that flow through each department until the issue is solved. Which means we can be more effective in servicing our customers.

We work on projects and monitor their progress to make sure they’re completed on time and the results are as expected. It is our responsibility to work quickly and methodically to keep everything up and running. Each of our jobs is dependent on another person’s job to achieve the overall productivity of the company and our commitment to the customer.

What skills do you bring to your current role that you hadn’t thought you would use in your role?

12 years of working with SBA has given me the opportunity to work with different levels of staff. The skills and abilities I developed from each project has helped me to work with product owners and project owners in my current job. I like tinkering with technology and understanding exactly how it works. This curiosity and desire to find better solutions is fitting very well with my current job. Attention to detail, Problem solving, Critical thinking, Patience are some of the soft skills we apply in our day to day personal life. These skills are vital when you troubleshoot a task.

In what ways does SBA inspire you to go above and beyond?

I love having a voice. My boss listens to my ideas and the whole team works together to make them happen. We all support each other and work together to offer creative feedback and then make our ideas a reality. I love being appreciated and listened to.

How does your work impact SBA Customers?

As a CRM system administrator, we are responsible for the maintenance and upkeep of the Salesforce.com platform that helps our sales teams to maintain their customer database through sales activity planning, following all the business and customer indicators closely, monitoring progress of their opportunities. With the ability to Convert a lead, Track Customer Interactions, deliver our products and track customer complaints – many of our departments use Salesforce.com Integrations to keep all our Customer Data in one place.
Even though I don’t directly work with customers, as a System Administrator, I know the job I do, helps my colleagues to deliver our commitment to our customer.

Why should someone consider joining the team at SBA?

A positive organizational culture is key to feeling motivated and inspired at work. At SBA, everyone shares the same vision and is dedicated to the mission. This truly creates a family environment where everybody is there for each other. SBA’s success is the ‘Teamwork’ put in by every single employees of this company. Be it environment or community, SBA stand up to its Corporate Responsibility.

Meet Kyle Huzyk, Our Regional Sales Manager

Kyle Huzyk

How long have you been working with Staples Business Advantage (SBA), and what have you enjoyed most about being part of this organization?

I have been with SBA for four and a half years, and I am grateful to be part of an organization that inspires professional growth and development.

What has been one of the highlights of your professional experience since being at SBA?

During my time with SBA, I have had many highlights, but the most recent one is being promoted to a Regional Sales Manager.

What makes you feel that the work you do at SBA contributes to the company’s overall success?

Every day we put the customer first. We work as a team to build strong relationships with our customers by identifying their needs and providing the best solutions.

What skills do you bring to your current role that you hadn’t thought you would use in your role?

As a new manager, I have sharpened and improved my interpersonal skills. These skills have helped me listen and communicate more effectively with my team and provide strong leadership.

In what ways does SBA inspire you to go above and beyond?

SBA has created a great diverse team culture and enables a sense of belonging for all employees. This culture really promotes teamwork and defines our purpose within the company.

How does your work impact SBA Customers?

By always putting the customer first, we have been successful in creating strong, trustworthy relationships, which has resulted in customers confiding in SBA for our efficient and trusted solutions.

Why should someone consider joining the team at SBA?

If you are a hard worker and looking for a great team environment with continuous growth opportunities, SBA checks all those boxes.

Meet Anthony Elder. One of our Furniture Sales Managers

Anthony Elder

What aspect of working at Staples Business Advantage (SBA) most appealed to you when you were looking for employment?

What I really valued was the opportunity for growth within the company to help achieve my personal career goals. I have been with the company for 15 years now and I have been successful in growing within the company in multiple positions.

What makes you feel that the work you do at SBA contributes to the company’s overall success?

We have a true “TEAM” at SBA. Whether it’s a successful customer experience or helping an associate develop and achieve their goals, I really feel like I’m part of SBA’s overall success, as we did it together. This is very rewarding to me personally.

What skills are you bringing to your current role that you hadn’t thought you would use in your role (until now)?

I would say I am really utilizing the skills of internal negotiations. It is so important that our sales teams are working with our internal teams to find a win/win solution for all that are involved.

In what ways does SBA inspire you to go above and beyond the call of duty?

It’s the People! Since we have such a strong team, everyone is always willing to step-up when we need help and that really drives and inspires me to go above and beyond.

How does your work impact SBA Customers?

As a Furniture Sales Manager, my role is to ensure we as a team meet our customers visions and achieve their goals for any furniture project. Whether it’s educating our customers about the furniture industry or trends, helping them ask the difficult questions internally about change management or meeting timelines or budgets. Once we understand our customers needs, we can help our customers achieve a positive experience and a successful project. This is a very rewarding process.

Why should someone consider joining SBA?

SBA is great company to work for as we have a great culture that is fostered by our leadership team, and we live it every day. SBA offers the opportunity for growth, whether its training for your existing role or to advance your career with new opportunities within the company. Overall, I would recommend SBA as a great company to work for.

Meet Abby Maniks. One of our Marketing Line Of Business Specialists.

Abby Maniks

What aspect of working at Staples Business Advantage (SBA) most appealed to you when you were looking for employment?

I’ve worked in both B2B and B2C focused organizations, predominantly in a B2C retail marketing setting. This contributed to my wanting to take on the challenge of reaching customers in a B2B space. I was looking to utilize my learnings in my past marketing roles to grow and develop the FS/Breakroom Category. When looking to take up new challenges in a B2B setting, Staples Business Advantage stood out as a highly recognizable company with a good reputation. Naturally it was a good next step in my career.

What makes you feel that the work you do at SBA contributes to the company’s overall success?

As a Marketing Line of Business Specialist for the Facility, Breakroom and Technology categories, I continually collaborate with key stakeholders in Sales, Merchandising and Operations. By working with cross functional teams I’m able to consult with business partners to understand business objectives and effectively create proactive marketing/communication plans to support projects. Ensuring that our objectives are aligned for key product launches, campaigns and initiatives. In this role I’m able to manage projects end to end, bringing ideas through to fruition.

What skills are you bringing to your current role that you hadn’t thought you would use in your role (until now)?

This role allows me to utilize my creativity. I’m able to leverage learnings from campaigns that I’ve run in the past and bring a fresh perspective to how we tackle marketing campaigns at SBA.

In what ways does SBA inspire you to go above and beyond the call of duty?

The greatest asset we have is the people we work with. They are such an inspiring bunch that it really does make a difference in how you approach work. Everyone has a lot of fun working together, constantly testing and learning new things. The team at SBA is supportive and works together to put in work and see positive returns.

How does your work impact SBA Customers?

As a marketing specialist we take customer feedback and make suggested changes to improve customer experience on all our customer touchpoints. Whether it be through offering customers promotions that they love or giving them free products/samples for participating in a contest/giveaway. We constantly have customers asking for more interactive content, promotions and offers. Keeping customers happy and engaged means that we are doing our jobs.

Why should someone consider joining SBA?

In addition to the wonderful people that work at Staples Business Advantage, our management is supportive of employees’ ability to learn and develop. They encourage peer mentorship and offer mentorship programs to learn more about prospective roles within the organization. The company encourages work-life-balance and provides employees with the flexibility to work from home.