Message From Susan D'Souza: Senior National Manager, Quality, Sustainability & Regulatory
Susan D’Souza
Susan D’Souza –  Senior National Manager, Quality, Sustainability & Regulatory

“Performance Fueled by Purpose and Passion”

If you want to go fast, go alone. If you want to go far, go together. This African proverb perfectly captures our approach to the way we do business at Staples Business Advantage. Our priority is to build, develop and strengthen the bond with our customers. Collaboration is the key to our success.

With mounting pressure from customers, employees, vendors and other stakeholders, today’s companies are driven to embed sustainability into their business. Fortunately for us, sustainability has always been top of mind and engrained in our culture. What differentiates us from the competition is that our employees go above and beyond to deliver results, and our customers are always our primary focus.

Having a clear purpose, genuine passion and embracing sustainability are essential values that make us resilient for future challenges.

Our Leadership team ensures that we have a clear understanding of our purpose, and our associates demonstrate great passion in what we do. We are unified to make a positive impact on the environment, community and most of all our customers. We make it our business to ask our customers the right questions so we can understand their needs and help them achieve their goals. By doing so we strengthen our partnerships and develop long term relationships with our customers.

Sustainability is woven into the fabric of our culture and is embedded into every department and every role. We recognize that it is key to achieving our goals. With our internationally recognized registrations for ISO 9001 (Quality) and ISO 14001 (Environment), we are equipped to ensure our customers are consistently pleased and the environment is top of mind. Our sustainability teams across Canada fuel our associate engagement which help drive our initiatives and accelerate our growth and performance.

Susan D’Souza
Senior National Manager, Quality, Sustainability & Regulatory
Staples Business Advantage Canada

From our ethical and environmental sourcing policies to our commitment to diversity and charitable giving, we strive to be a supplier you can be proud to work with and who can help you achieve your own corporate sustainability goals. It’s what we call “Staples Soul.”

CSR Report 2019