Michelle Micuda - President, Staples Business Advantage, Canada

Michelle Micuda is the President of Staples Business Advantage Canada. Michelle’s focus is on growing the organization by providing an outstanding customer experience delivered by a cohesive team of engaged associates. Staples Business Advantage Canada provides solutions to businesses across all sectors including office supplies, facilities (janitorial, safety, breakroom), technology, furniture and print/promotional products and services.

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Bill Kemp - Vice President, Business Development and Inside Sales

Bill Kemp is National Vice President of Business Development and Inside Sales, Staples Business Advantage Canada. The New Business Team is focused on acquiring new customers across all lines of business & market segments across Canada & globally. The Inside Sales Team is focused on acquiring, growing and retaining customers through a highly defined Customer focused model. Bill is a customer centric, energetic and people focused leader.

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Robert Terry - Vice President, Customer Service

Robert Terry is Vice President of Customer Service and is responsible for leading and setting the strategic direction of the Customer Service teams for Staples Business Advantage US and Canada. Bob ensures the quality of service is ‘best in class’ while hitting operational and financial metrics. Bob strives to leverage best practices across business units to improve quality, associate engagement and cost structure.

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Margaret Blake - Vice President, Merchandising and Purchasing

Margaret Blake is Vice President of Merchandising and Purchasing, Staples Busines Advantage which has its Canadian headquarters in Mississauga, ON. Margaret’s goal in leading the Staples Business Advantage Merchandising team is to enhance value for our customers by exceeding their needs and expectations through an ever expanding assortment of products, services and solutions while continuing to develop and strengthen the Staples brand.

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Dan Craig - Vice President, Sales, Account Management and Lines of Business

Dan spent over 20 years in the packaged goods industry, working for Ralston Purina/Nestle for 12 years in Professional Services and Sales, followed by 10 years at Cadbury where he worked in various roles, including Vice President of Customer Marketing/Sales. In 2009, Dan was hired by OMERS/Golf Town as the General Manager for ARPG (later APG). Dan led the organization through consolidation, re-structuring, and rebranding, while the business doubled in size over 5 years.

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Karen Pluthero - Director, Marketing & Communications

Karen brings with her experience as a senior marketing professional working with organizations on new product introductions, brand launches, communications and digital marketing to the team at Staples Business Advantage. Karen has worked in a variety of organizations in the past including Cox Automotive, Samsung Electronics, Barilla Canada, Bell Mobility and BlackBerry.

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Matthew Blake - Director, Sales Operations

Matthew Blake is the Director of Sales Operations for Staples Business Advantage Canada. Headquartered in Mississauga, Ontario, Matthew’s goal is to lead his team of multi-faceted sales support professionals to strengthen & enhance our world-class selling organization. The teams are responsible for everything from Customer Relationship Management, exceptional Account Implementation and Business Reporting and Analytics.

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Gina Deli-Cescato - Director, Human Resources

Gina is the Director of Human Resources for Staples Business Advantage locations across Canada. In her role, Gina is called upon to partner with business leaders to align HR strategies with key business goals. She has been instrumental in the execution of innovative HR solutions that have been focused on driving cultural changes, reinforcing Staples values and spearheading the development of a People Plan geared towards improvement in associate engagement.

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David Rust - Director, Pricing

As Director of Pricing, David, is responsible for leading the strategic direction of all pricing initiatives across Canada including, segmentation, analysis and governance, and ensuring they align with our company wide growth objectives. David has over 14 years of experience in the industry working in a variety of roles including sales operations, bids and business intelligence.

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Joseph Mignella - Senior Manager, Ecommerce Customer Experience

Joseph is responsible for executing the Staples Business Advantage digital strategy, ensuring that people, process and systems are aligned to provide customers with exceptional online experiences.
Joseph has been with the organization since 1998, serving in various technology focused leadership roles during that time.

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Mandip Maan - Manager, Finance

As Manager of Finance for SBA Canada, Mandip Maan is responsible for the Canadian P&L. He is responsible for the financial reporting, modelling, planning and providing strategic analysis to the Canadian Executive team to determine project and company profitability.

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